Hello Jas, we are sorry to hear that you were disappointed with the colour of the Georgi Aqua backpack. Unfortunately sometimes colours appear different on screen and in different light. Babymel offers a full refund if the item ordered is not suitable. Please email our customer service team at info@incy-n.com.au and they would be happy to arrange the return for you. If you decide to keep your nappy bag, we hope that you enjoy the functionality of the Georgi as many of our other customers do. As a small business run by two Aussie mums, reviews mean so much to us, and we hope you might consider this in respect of your review based on the colour of the nappy bag. Thanks x